Have you had investments with St James’s Place?
Investment Manager, St James’s Place, has hit the headlines following complaints of complex fee structures, excessive exit fees, hidden charges, and absent advice.
St James’s Place has set aside £426 million to repay clients’ claims.
If you have paid fees for advice that you have not received, you may be eligible for compensation. We can assess your case and make a ‘no win, no fee’ refund claim.
Have you had investments with St James’s Place since 2013? Have you paid for financial advice that you didn’t receive?
Please call, email, or complete the form to check if you have a claim.
Our Simple 3 Step Process
01
Enquire
Complete our simple form, to request your no obligation free check
02
Discover
We will gather and review your details to assess if you qualify for a claim, completely FREE of charge.
03
Claim
Receive your results and start the claim for compensation
Frequently Asked Questions
St. James’s Place Compensation Claims
On December 31st 2012, the Financial Conduct Authority (FCA) – introduced ‘adviser charging’ to abolish anti-competitive commission rates.
The aim of this change was for clients to pay for the advice they received, rather than the products their advisers recommended.
These charges are deducted annually from clients’ investments to pay for the advice and other services provided.
Investment management company, St James’s Place, announced that it was ring-fencing £426 million to cover expected client complaints relating to hidden adviser fees, in addition to other complaints.
Millions of pounds in financial adviser fees are being deducted from investment pots, pensions and UK investors’ ISAs every year – these fees could be refunded.
In many cases the advisor did not complete an annual client review you may have been paying for. You may be able to reclaim the fees for this.
Each time the adviser fails to meet these levels of service they are breaching the terms of their contractual arrangements, and you could be due compensation.
It is claimed that SJP clients paid for an ‘all-inclusive’ fee package without being informed of the individual components the package would cover, including a 0.5% annual adviser charge.
Example: This means that for an SJP client with a £500,000 pot with the firm, they would be looking at an annual charge of £2,500.
If you have held investments with St James’s Place and have paid the 0.5% annual charge for ongoing advice, service and reviews that you have not received, you may be eligible for compensation.
Example:
Mr. Smith was advised to transfer his Personal Pension to SJP. Mr. Smith was not looking to take excessive risk and did not fully understand all the implications of the recommendation to transfer his Personal Pension to SJP.
Mr. Smith’s former Pension plan provided him with a low-cost plan with a wide range of regulated mainstream funds. These funds allowed a level of risk suited to his attitude to risk and a lower charging structure than the SJP offering.
In transferring Mr. Smith’s funds to SJP, the SJP Partner invested Mr. Smith’s funds exclusively into SJP funds resulting in a loss of diversity in his portfolio and negatively impacting levels of risk management in his portfolio whilst requiring him to pay a more expensive charging structure in SJP.
About Us
We are regulated by the FCA (Financial Conduct Authority) so you can be assured your claim will be dealt with professionally and with your best interest at heart.
The team at Financial Claims Solutions has been involved with claims management services for over 30 years and has extensive experience in this marketplace, to date we have recovered many millions in compensation for thousands of clients.
We have an in-depth knowledge of charging structures and fee charging for advice and how the advice should be provided by investment firms.
Unlike some other companies working in the claims industry, our collective experience allows us to ask more searching technical questions of investment service providers when investigating your claims, which could result in higher compensation amounts.
Please call, email, or complete the form to check if you have a claim.